Run support on WhatsApp. With your whole team.
Multi-agent inbox, conversation assignment, internal notes, role-based access, SLA tracking. Built for support teams from 2 to 200.
Multi-Agent · Internal Notes · SLA Tracking
🎫 New ticket. Assigned to you
Customer: Priya Sharma
Issue: Order delivery delayed
Priority: High · SLA: 2h remaining
Reply to customer
What makes WhatsApp Shared Inbox different
Single WhatsApp app + 5 agents = chaos. Splashify Pro's shared inbox gives every agent their own login, lets you assign conversations, leave internal notes, and track SLAs. While customers see one unified WhatsApp number.
Everything you need, in one product
Multi-agent login
Up to 15 team members on Business plan, 5 on Growth, 1 on Starter. Add more via add-on at ₹750/mo.
Auto-assignment
Round-robin, least-busy, or rule-based assignment. New conversations auto-route to right agent.
Internal notes
Tag teammates with @mention. Discuss customer queries internally without customer seeing.
Role-based access
Admin sees all, agents see their own conversations, viewers can read but not reply.
SLA + escalation
Set first-response and resolution SLAs. Auto-escalate to manager if breached.
Real-time updates
WebSocket-powered inbox. New messages appear instantly without polling.
Why pick Splashify Pro
Built for teams from day 1, not bolted on
Real-time inbox beats polling-based competitors
Auto-assignment + SLA tracking included, not enterprise-only add-ons
Activity logs show every action for compliance + audit
Frequently asked questions
How many agents can use the inbox?
+
Can agents see only their own conversations?
+
How long does setup take?
+
Do I need a developer?
+
What are the per-message rates?
+
Try WhatsApp Shared Inbox free for 14 days
No credit card. Full feature access. Setup in under 10 minutes.